College Principal
At Masada College, we strive to create a nurturing and supportive environment where every member of our school community feels valued and connected. An essential part of achieving this is ensuring clear and effective communication between parents, students, and staff. This foundation of open dialogue helps us build strong, positive relationships that benefit our students' overall experience and success.
The Importance of Following the Communication Flowchart
We understand that there are times when you may need to reach out to the school with questions or concerns. To help guide you in these instances, we have developed a detailed communication flowchart, which we encourage you to refer to whenever you need to address an academic or wellbeing issue.
Why is this important?
- Context Matters: Staff members in specific roles have the contextual details and firsthand knowledge necessary to address your concerns accurately and efficiently. When you speak directly to the appropriate person, you're likely to get quicker and more relevant responses.
- Respecting Roles: Going over someone's head can inadvertently undermine the trust and respect we have for our dedicated staff. Empowering the right people to handle your concerns ensures that everyone feels respected and valued in their roles.
- Building Trust: Following the established communication process fosters a culture of trust and collaboration. It ensures that all concerns are addressed in a proactive and efficient manner, which ultimately strengthens the relationship between parents and the school.
We have included the communication flowchart with this newsletter to guide you in determining the most appropriate person to contact for various issues. By following this guide, you help maintain a harmonious and effective communication environment at Masada College.
Wishing You a Wonderful Winter Holiday
As we approach the winter holiday season, we want to extend our warmest wishes to you and your family. May this holiday be filled with special quality time spent with your children, creating cherished memories and enjoying the break together.
Thank you for your ongoing support and cooperation. We look forward to continuing to work together to provide the best possible educational experience for your children.
Raquel Charet
College Principal